Shipping & Delivery

At Xconception, we are committed to delivering your order safely and on time. All orders are processed within 2 to 5 business days after payment is confirmed. Once shipped, you will receive a confirmation email with tracking details so you can follow your package in real time.

Our standard delivery timeframe generally ranges between 10 to 20 business days, depending on your location and local postal services. Please note that weekends and public holidays are not considered business days, and delivery to remote areas may take longer.

Shipping fees are calculated at checkout based on your delivery address and the weight of your order. Occasionally, we may offer free shipping promotions, which will be clearly indicated during the purchasing process.

It is the customer’s responsibility to provide accurate shipping information. Orders delayed or returned due to incorrect details will not qualify for free reshipment, and additional shipping costs may apply.

For bulk or custom orders, production and delivery times may vary. We will notify you if additional processing time is required.

While we work with trusted carriers, Xconception is not responsible for delays caused by customs clearance, courier issues, or unforeseen events. However, if your order is significantly delayed or lost, please reach out to our support team at support@xconception.com, and we will assist you in finding a solution.

Our goal is to ensure your order reaches you smoothly so you can enjoy your Xconception products with confidence.